Job Description
We are seeking a dedicated and reliable Evening Customer Support Associate to join our dynamic team in Louisville, KY. If you are looking for a flexible part-time opportunity with immediate openings, we want to hear from you.
As a vital member of our support team, you will be responsible for ensuring our clients receive exceptional service during our evening hours. This role is perfect for students or professionals seeking a work-life balance with a competitive hourly rate.
Why Join Us?
- Competitive Pay: $18.00 - $22.00 per hour.
- Flexible Scheduling: Work evenings to suit your lifestyle.
- Urgent Hiring: Start immediately.
- Modern Work Environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat during evening shifts.
- Resolve customer issues and complaints efficiently and professionally.
- Process orders, returns, and exchanges accurately.
- Update customer records and databases with relevant information.
- Collaborate with the day shift team to ensure seamless service continuity.
- Provide product recommendations and assist with general inquiries.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service preferred but not mandatory.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM).
- Basic computer proficiency (Microsoft Office Suite).