Job Description
Join our award-winning Tucson Community Services team as an Evening Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional service during our peak evening hours. This flexible part-time role offers competitive pay and immediate start opportunities for those passionate about helping our diverse community thrive.
What We Offer:
- Competitive hourly wage ($14-$18)
- Flexible evening schedules (4-10 PM)
- Free parking and transit benefits
- Opportunities for advancement
- Supportive team environment
Perfect for students, parents, or anyone seeking reliable evening work with a purpose-driven organization!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process registrations and enrollments using our CRM system
- Resolve client inquiries with empathy and efficiency
- Manage appointment scheduling and calendar maintenance
- Collaborate with day team for seamless service continuity
- Maintain accurate records in compliance with regulations
- Support community outreach initiatives during evening events
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office Suite
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Flexibility to cover variable evening shifts
- Spanish bilingual preferred
- Valid Arizona ID required