Job Description
Join our dynamic team at Apex Solutions Group and embrace a work-life balance with our flexible evening part-time opportunities! We're seeking motivated individuals to join our Columbus-based customer service team immediately. Enjoy a supportive environment where your evening hours accommodate your schedule while making a real impact. Full training provided, no experience necessary.
Why Apply?
• Competitive hourly pay + performance bonuses
• Flexible scheduling (4-6 hour shifts, 5PM-11PM)
• Free on-site parking & transit reimbursement
• Growth opportunities to full-time roles
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently with empathy and professionalism
- Update and maintain accurate client records in CRM systems
- Collaborate with team members to resolve complex issues
- Meet key performance metrics (response time, resolution rate)
- Identify opportunities for service improvements
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and problem-solving skills
- Ability to work independently in a remote setting
- Reliable evening availability (minimum 20 hours/week)
- Basic computer proficiency (MS Office, CRM tools)
- Customer service experience (retail, call center, or hospitality)
- Positive attitude and adaptability to changing priorities