Job Description
Join our dynamic team at CitySolutions Dallas as an Evening Customer Service Specialist! We're seeking motivated individuals to deliver exceptional client experiences during our evening operations. This flexible part-time role offers immediate hire for qualified candidates seeking a rewarding work-life balance in the heart of Dallas. Enjoy competitive pay, consistent scheduling, and opportunities for growth within our supportive environment.
Responsibilities
- Manage client inquiries via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Process transactions and maintain accurate documentation in our CRM system
- Resolve customer concerns with empathy and efficiency while adhering to company protocols
- Collaborate with day-shift teams to ensure seamless service continuity
- Assist with evening operational tasks including inventory checks and facility preparation
- Uphold brand standards through professional communication and presentation
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Exceptional verbal communication and problem-solving skills
- Proficiency with Microsoft Office Suite and basic CRM platforms
- Ability to multitask in a fast-paced evening environment
- Valid Texas ID and reliable transportation
- Flexibility to work weekends and holidays as needed