Job Description
Join our dynamic team as an Evening Customer Service Specialist and make an immediate impact! We're seeking energetic professionals to deliver exceptional service during our peak evening hours. Enjoy flexible scheduling with competitive pay in a supportive environment. Perfect for students, career-changers, or those seeking supplemental income. Start immediately – no lengthy hiring process!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and resolve billing discrepancies efficiently
- Operate POS systems and maintain accurate inventory records
- Collaborate with day team to ensure seamless service transitions
- Uphold brand standards and maintain clean, organized workspaces
- Identify upsell opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Proficiency with basic computer systems and POS software
- Flexible availability between 4 PM - 11 PM (weekends required)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and commitment to teamwork