Job Description
Join our vibrant team at Milwaukee Community Services as an Evening Customer Service Specialist! We're seeking friendly, motivated individuals to serve our community during evening hours. Perfect for students, parents, or anyone seeking flexible evening work with no prior experience required. Enjoy competitive pay, supportive training, and the opportunity to make a real impact in Milwaukee.
Our ideal candidates thrive in fast-paced environments and value teamwork. As an essential part of our operations, you'll provide exceptional service to community members while gaining valuable professional skills. We offer paid training, flexible scheduling, and a positive work environment where your contributions are recognized.
Responsibilities
- Greet and assist community members with warmth and professionalism
- Handle inquiries via phone, email, and in-person interactions
- Manage administrative tasks including data entry and filing
- Support event setup and coordination for evening community programs
- Maintain organized and welcoming front-desk environment
- Collaborate with team members to ensure smooth evening operations
- Adhere to all safety protocols and service standards
Qualifications
- No prior experience required - full training provided
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a dynamic setting
- Reliable transportation and punctuality
- Basic computer proficiency
- Positive attitude and willingness to learn
- Availability for evening shifts (typically 4 PM - 10 PM)