Job Description
Join Memphis Retail Solutions as an Evening Customer Service Specialist and unlock flexible work-life balance in the heart of Memphis! We're seeking dynamic individuals to energize our evening operations and deliver exceptional customer experiences. This role offers both part-time and full-time evening schedules with competitive pay, comprehensive training, and clear pathways to career advancement. Whether you're a student, parent, or professional seeking flexible hours, our supportive environment provides growth opportunities while serving Memphis's vibrant community.
What We Offer:
- Flexible evening shifts (4 PM - 12 AM)
- Competitive hourly wages + performance bonuses
- Free parking and public transit stipend
- 401(k) matching for full-time roles
- Employee discounts on retail products
Responsibilities
- Deliver outstanding customer service in-store and via phone/chat
- Process transactions accurately using POS systems
- Manage inventory and stock evening merchandise
- Resolve customer inquiries with empathy and efficiency
- Collaborate with evening team to maintain store standards
- Assist with visual merchandising and displays
- Report operational issues to shift supervisors
Qualifications
- High school diploma or equivalent (college students welcome)
- Evening availability (minimum 20 hours/week)
- Strong communication and problem-solving skills
- Basic math proficiency for transactions
- Ability to stand/walk for extended periods
- Experience in retail or customer service preferred
- Reliable transportation to Beale Street location