Job Description
Join our dynamic team at Sunset Solutions LLC and become the face of excellence in Albuquerque's thriving service industry! We're seeking passionate Evening Customer Service Specialists to deliver exceptional experiences during our peak evening hours. This flexible role offers competitive pay, growth opportunities, and a supportive environment where your skills shine. Perfect for students, parents, or career-changers seeking work-life balance. Apply today and transform your evenings into rewarding experiences!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve billing issues and product concerns through multiple channels
- Process transactions accurately while maintaining security protocols
- Collaborate with team members to ensure seamless service delivery
- Update customer records in CRM systems with precision
- Contribute to continuous improvement initiatives
- Uphold company standards for quality and compliance
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Exceptional communication and problem-solving abilities
- Proficient with CRM software and MS Office Suite
- Ability to work independently with minimal supervision
- Flexibility to work evenings (4 PM - 10 PM) weekends
- Valid New Mexico driver's license (if field visits required)
- Positive attitude and commitment to excellence