Job Description
Join our dynamic team at Houston Retail Solutions as an Evening Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak evening hours. This flexible role offers competitive pay, performance bonuses, and opportunities for career advancement. Perfect for students, parents, or anyone seeking a rewarding evening schedule in Houston's vibrant retail sector.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Manage inventory and stock shelves during evening shifts
- Resolve customer inquiries with empathy and efficiency
- Collaborate with day-shift teams for seamless operations
- Uphold brand standards and visual merchandising guidelines
- Participate in evening inventory audits and restocking
Qualifications
- Minimum 1 year customer service or retail experience
- Evening/weekend availability essential
- Strong communication and problem-solving skills
- Basic proficiency with retail technology systems
- Ability to stand for extended periods
- Valid Texas driver's license (for inventory runs)
- High school diploma or equivalent