Job Description
Join our dynamic team as an Evening Customer Service Specialist at Horizon Retail Solutions! We're seeking enthusiastic individuals to provide exceptional service during our peak evening hours. This flexible part-time role is perfect for students, career changers, or anyone seeking supplemental income while gaining valuable retail experience. Enjoy a supportive environment with training, growth opportunities, and a team-oriented culture.
Responsibilities
- Deliver outstanding customer service in-store and via phone during evening shifts (4 PM - 10 PM)
- Process transactions accurately using POS systems and maintain cash handling procedures
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to ensure store cleanliness and operational readiness
- Participate in evening inventory counts and loss prevention protocols
Qualifications
- No prior experience required - comprehensive training provided
- Availability to work 20-25 hours/week, primarily evenings and weekends
- Strong communication skills and approachable demeanor
- Basic math proficiency and comfort with technology
- High school diploma or equivalent (currently enrolled students welcome)
- Reliable transportation and punctuality for scheduled shifts
- Ability to stand for extended periods and lift up to 25 lbs