Job Description
Join our award-winning team as an Evening Customer Service Specialist and become the heart of our Memphis community operations! We're seeking energetic professionals to deliver exceptional service during our busiest evening hours. This flexible part-time role offers competitive pay, training, and opportunities for advancement while supporting local initiatives. Perfect for students, parents, or anyone seeking a rewarding evening schedule.
Our team thrives on creating memorable customer experiences through personalized support, problem-solving, and community engagement. If you're passionate about helping others and want to make a tangible impact in Memphis, we encourage you to apply today!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Process transactions accurately while maintaining security protocols
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and operational tasks
- Collaborate with day-shift team for seamless service continuity
- Contribute to community outreach programs during evening events
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible availability for evening shifts including weekends
- Basic computer proficiency with POS systems
- Positive attitude and Memphis community focus