Job Description
Join our dynamic team as an Evening Customer Service Specialist in the heart of Memphis! We're seeking energetic individuals to deliver exceptional service during our peak evening hours. This flexible part-time role offers immediate start opportunities with competitive compensation and growth potential. Perfect for students, parents, or anyone seeking evening work with no weekends required.
Why Memphis Connect Services?
• Flexible scheduling (20-30 hrs/week)
• Paid training and development
• Employee discounts
• Positive, inclusive work environment
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Process transactions using POS systems with 99% accuracy
- Resolve customer issues with empathy and efficiency
- Assist with inventory management and store displays
- Collaborate with evening team to maintain operational excellence
- Document customer interactions and sales data
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with basic computer applications
- Ability to work evenings (4 PM - 11 PM)
- Reliable transportation to Beale Street location
- Positive attitude and team player mentality