Job Description
Join Prime Retail Solutions as an Evening Customer Service Specialist and become the face of our premium shopping experience! We're seeking energetic professionals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This role combines sales expertise with inventory management in a fast-paced retail environment, perfect for students or professionals seeking flexible schedules. Enjoy competitive pay, employee discounts, and a supportive team culture where your growth is prioritized.
Responsibilities
- Deliver exceptional customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash drawer accountability
- Manage inventory through stock replenishment and visual merchandising techniques
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with evening staff to ensure seamless store operations and cleanliness
- Participate in evening inventory counts and loss prevention protocols
- Support promotional campaigns during peak evening shopping hours
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills with conflict resolution ability
- Proficiency with point-of-sale systems and basic inventory software
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Valid driver's license and reliable transportation (for occasional store transfers)
- Positive attitude with problem-solving mindset