Job Description
Join our dynamic team at Premier Retail Solutions as an Evening Customer Service Specialist! This part-time role offers flexible evening hours (5 PM - 10 PM) perfect for students, parents, or professionals seeking supplemental income. We're looking for energetic individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. Enjoy competitive pay, comprehensive training, and a supportive work culture in the heart of Kansas City, MO.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately and maintain organized customer records
- Resolve customer concerns promptly and escalate complex issues when necessary
- Collaborate with team members to ensure seamless store operations during evening shifts
- Assist with inventory management and product merchandising tasks
- Uphold brand standards through impeccable store presentation and cleanliness
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- Previous customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Proficient with basic computer systems and point-of-sale technology
- Ability to stand for extended periods and lift up to 25 pounds
- Reliable transportation and punctual attendance
- Positive attitude with a commitment to teamwork and customer satisfaction