Job Description
Join our dynamic team as an Evening Customer Service Specialist at Urban Retail Solutions! We're seeking energetic professionals to deliver exceptional customer experiences during our peak evening hours. Enjoy flexible scheduling, competitive compensation, and a vibrant work environment that values your contributions. Perfect for students, parents, or anyone seeking a rewarding part-time role with growth opportunities.
Responsibilities
- Provide exceptional in-store and phone customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems while maintaining cash handling security
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to ensure smooth store operations
- Contribute to a positive, inclusive store atmosphere
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency and comfort with technology
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset