Job Description
Join Metro Retail Group's dynamic team as an Evening Customer Service Specialist in the heart of Manhattan! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours. This flexible role is perfect for students, career-changers, or anyone seeking work-life balance in NYC's vibrant retail scene.
Why Choose Us:
- Competitive hourly pay with weekly paychecks
- Consistent evening shifts (4-9 PM, 4 days/week)
- Comprehensive product training
- Employee discounts across all brands
- Clear pathways to advancement
Responsibilities
- Deliver outstanding customer service during evening operating hours
- Process transactions accurately using POS systems
- Manage inventory restocking and visual merchandising
- Resolve customer inquiries and concerns promptly
- Maintain clean, organized sales floor appearance
- Collaborate with evening team members for seamless operations
- Support inventory reconciliation and end-of-day procedures
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic math aptitude for cash handling
- Ability to stand/walk for 4+ hours
- Reliable transportation for late hours
- Previous retail/service experience preferred
- Flexibility for weekend rotations
- Positive, solution-oriented mindset