Job Description
Join CityScape Retail Group as an Evening Customer Service Specialist and become the face of our premium retail experience in the heart of Los Angeles. We're seeking dynamic individuals to deliver exceptional service during our high-traffic evening hours, with immediate opportunities available for motivated professionals ready to start immediately. Enjoy a flexible schedule that works around your commitments while representing a leading lifestyle brand.
Responsibilities
- Deliver personalized customer service through in-person and digital channels during evening shifts
- Process transactions accurately using our POS system while maintaining security protocols
- Manage inventory restocking and visual merchandising to uphold brand standards
- Resolve customer inquiries with empathy and efficiency, including product knowledge support
- Collaborate with evening team to ensure seamless store operations during peak hours
- Contribute to a positive work environment that reflects our commitment to excellence
Qualifications
- Minimum 6 months retail or customer service experience
- Availability to work evenings (4 PM - 11 PM) and weekends
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency for cash handling and inventory tasks
- Reliable transportation and punctual work ethic
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset