Job Description
Join our dynamic retail team as an Evening Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours. This flexible part-time role offers a perfect work-life balance while supporting our growing Manchester operations. Benefit from competitive pay, comprehensive training, and a vibrant team environment.
Responsibilities
- Handle customer inquiries and resolve issues with empathy and efficiency
- Process transactions accurately using POS systems
- Maintain store presentation and merchandise standards
- Assist with stock replenishment and inventory management
- Support opening/closing procedures including cash handling
- Collaborate with team members to achieve sales targets
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends (15-25 hours/week)
- Basic proficiency with retail technology systems
- Reliable transport to Manchester city centre location
- Positive attitude and problem-solving mindset