Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Customer Service Specialist! We're seeking vibrant professionals to deliver exceptional service during our peak evening hours. This flexible role offers the perfect work-life balance while supporting our London customers with their shopping needs. Enjoy competitive pay, training opportunities, and a collaborative team environment. Evening shifts available Monday-Saturday (5 PM-10 PM).
Responsibilities
- Provide exceptional in-store customer service during evening hours
- Process transactions accurately using POS systems
- Manage inventory and restock shelves during evening operations
- Assist with visual merchandising and store presentation
- Handle customer inquiries and resolve issues promptly
- Support store closing procedures and security protocols
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends reliably
- Basic numeracy and cash handling skills
- Positive attitude and problem-solving mindset
- Flexible availability for evening shifts