Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Customer Service Specialist! We're seeking passionate individuals to deliver exceptional service during our peak evening hours. Perfect for students, parents, or career changers seeking flexible schedules with growth opportunities. Enjoy a vibrant work environment, competitive pay, and the chance to develop valuable retail and customer service skills. Full-time positions available for career advancement.
Responsibilities
- Deliver exceptional customer service during evening hours (5 PM - 10 PM)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Maintain store presentation standards and cleanliness
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to ensure smooth operations
- Support visual merchandising and promotional activities
Qualifications
- Previous retail or customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work evenings, weekends, and bank holidays
- Basic math skills for cash handling and transactions
- Strong attention to detail and organizational skills
- Reliable and punctual with strong work ethic
- Ability to stand for extended periods and lift up to 15kg