Job Description
Are you looking for a rewarding part-time opportunity in the heart of New York City? Metro Retail Solutions is currently seeking dedicated individuals to join our evening team. This is a fantastic chance to earn extra cash while enjoying a flexible work-life balance in a dynamic and supportive environment.
As an Evening Customer Service Representative, you will be the face of our brand, ensuring every customer leaves satisfied. We value reliability, a positive attitude, and the ability to work independently during evening shifts.
Why Join Us?
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn up to $22/hour based on experience.
- Employee Discounts: Exclusive savings on our products.
- Growth Opportunities: Potential for full-time advancement.
Responsibilities
- Provide exceptional customer service and support to diverse clientele.
- Process sales transactions accurately using Point of Sale (POS) systems.
- Assist with inventory management, stocking, and visual merchandising.
- Address customer inquiries, complaints, and returns in a professional manner.
- Maintain a clean, organized, and welcoming store environment at all times.
- Collaborate with team members to ensure smooth daily operations.
- Upsell products and promote current promotions to maximize sales.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service, retail, or hospitality is preferred.
- Strong interpersonal and communication skills with a friendly demeanor.
- Ability to work evenings, weekends, and holidays as required.
- Basic computer literacy and math skills are essential.
- Reliable transportation is highly preferred.
- Must be able to stand for extended periods and lift up to 25 lbs.