Job Description
Are you seeking a rewarding evening part-time job in Georgia? Apex Support Solutions is currently hiring dedicated Customer Service Representatives to join our growing team in Atlanta. We offer a flexible schedule, competitive pay, and a supportive work environment.
Why Choose Us?
- Flexible evening and weekend shifts.
- Competitive hourly wage ($18 - $22).
- Comprehensive training provided.
- Opportunity for career growth.
Join us and be the face of our brand, helping customers resolve their issues with professionalism and empathy.
Responsibilities
- Assist customers via phone, email, and live chat regarding products and services.
- Resolve customer inquiries and complaints efficiently and accurately.
- Update customer records and maintain detailed logs of interactions.
- Collaborate with the support team to troubleshoot complex issues.
- Adhere to company policies and quality assurance standards.
- Provide feedback to management regarding common customer issues.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must have a reliable computer and high-speed internet connection.
- Strong verbal and written communication skills.
- Ability to work evenings and weekends as required.
- Proficiency in Microsoft Office Suite.