Job Description
<p>Are you looking for <strong>evening jobs in Atlanta, GA</strong> that offer both flexibility and growth? <strong>Nexus Solutions Atlanta</strong> is hiring dedicated Customer Service Representatives to join our dynamic team. Whether you are seeking a <strong>part-time</strong> schedule or a full-time career path, we provide the environment you need to thrive.</p><br><p>In this role, you will be the voice of our brand, supporting clients during the evening shift with professionalism and empathy. We value work-life balance and offer competitive benefits for all full-time employees.</p>
Responsibilities
- <ul><li>Handle inbound and outbound customer inquiries via phone and email during evening hours.</li><li>Resolve product and service issues with patience and efficiency.</li><li>Update customer records accurately in our CRM system.</li><li>Collaborate with the day-shift team to ensure seamless operations.</li><li>Identify opportunities to upsell products or services.</li></ul>
Qualifications
- <ul><li>High school diploma or GED required.</li><li>Previous customer service experience preferred.</li><li>Strong computer skills and typing speed (40+ wpm).</li><li>Must be available to work evenings (3:00 PM – 11:00 PM).</li><li>Excellent verbal communication and problem-solving skills.</li></ul>