Job Description
Are you looking for a flexible evening schedule with the peace of mind of weekly pay? Portland Support Hub is seeking dedicated Customer Service Associates to join our dynamic team.
We pride ourselves on a supportive work environment where your contributions are valued. Whether you are a student, a parent, or simply looking for a side hustle, this is the perfect opportunity to earn a competitive wage without the wait.
Why Join Us?
- Weekly Paychecks: Get paid every Friday directly to your bank account.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Modern Benefits: Health, dental, and vision available after 90 days.
- Growth Opportunities: Clear pathways for advancement within the company.
Join a company that respects your time and invests in your future. Apply today!
Responsibilities
- Assist customers via phone and email during evening peak hours.
- Resolve product inquiries and troubleshoot basic issues efficiently.
- Document customer interactions accurately in the CRM system.
- Collaborate with team leads to improve service protocols.
- Maintain a professional and welcoming demeanor at all times.
- Handle escalated complaints with empathy and resolution.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service or retail experience is a plus.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed.
- Ability to work independently and handle high-pressure situations.
- Must be available to work evenings (4:00 PM - 11:00 PM).