Job Description
Join our vibrant community team as an Evening Customer Service Associate! This flexible part-time role is perfect for students or professionals seeking evening work in Minneapolis. You'll be the welcoming face of our center, helping members access facilities, answering inquiries, and ensuring a positive experience. Enjoy a supportive environment, competitive pay, and the satisfaction of serving your local community. No prior experience required—training provided!
Responsibilities
- Greet visitors warmly and provide facility orientation
- Manage member registrations and account updates
- Answer phone inquiries and schedule appointments
- Maintain clean and organized reception areas
- Process payments and manage point-of-sale transactions
- Assist with event setup and basic facility maintenance
- Document member feedback and report issues
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, POS systems)
- Ability to work evenings (4 PM - 9 PM)
- Reliable transportation and punctuality
- Customer service mindset with empathy
- Ability to stand for extended periods
- Positive attitude and team collaboration