Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Customer Service Associate! We're seeking friendly, motivated individuals to deliver exceptional guest experiences during our peak evening hours. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy flexible scheduling, competitive pay, and a vibrant workplace atmosphere in the heart of downtown Chicago. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity.
Responsibilities
- Provide exceptional customer service to guests during evening hours
- Manage reservations and check-in processes efficiently
- Address guest inquiries and resolve concerns promptly
- Collaborate with team members to maintain smooth operations
- Support venue cleanliness and safety standards
- Process payments and handle cash transactions accurately
- Assist with event setup and breakdown as needed
Qualifications
- No prior experience required – we train everyone!
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work evenings, weekends, and holidays
- Positive attitude and willingness to learn
- Basic computer literacy
- Must be 18+ years old
- Reliable transportation to downtown Chicago location