Job Description
Are you looking for Evening Part Time Jobs in Atlanta that offer competitive pay and flexible scheduling? Horizon Support Services is currently hiring immediately for a Night Shift Customer Service Associate to join our growing team in Georgia.
We value our employees and offer a dynamic work environment where you can thrive. If you are seeking Immediate Hire opportunities and want to work during the evening hours, we want to hear from you.
Why Join Us?
- Competitive hourly rate ($18 - $22/hr)
- Flexible evening and weekend schedules
- Health benefits for eligible employees
- Professional growth and development opportunities
Apply today to start your career with us!
Responsibilities
- Provide exceptional customer support via phone, email, and live chat during evening shifts.
- Resolve customer inquiries and complaints efficiently while maintaining a positive tone.
- Manage and update customer records in our CRM system accurately.
- Collaborate with the day shift team to ensure seamless workflow and issue resolution.
- Adhere to all company policies, procedures, and quality standards.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or equivalent required; Associate's degree preferred.
- Previous customer service experience is a plus but not mandatory for the right candidate.
- Must be available to work evenings and weekends as required.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite and basic computer navigation.
- Ability to work independently and handle high volumes of inquiries.