Job Description
Join our dynamic team in Baltimore and kickstart your career immediately! We're urgently seeking enthusiastic part-time Customer Service Representatives for evening and weekend shifts. This is your chance to gain valuable experience while serving our vibrant community. Enjoy flexible scheduling, competitive pay, and a supportive work environment. No experience? No problem! We provide comprehensive training. Apply today and start earning as soon as this week!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records using our CRM system
- Resolve customer complaints and escalate complex issues to supervisors
- Assist with basic administrative tasks including data entry and filing
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and security protocols at all times
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Ability to work evenings (4 PM - 12 AM) and weekends
- Basic computer proficiency with MS Office applications
- Strong problem-solving abilities and attention to detail
- Reliable transportation and punctuality
- Positive attitude with customer-first mindset