Job Description
Are you looking for a rewarding career that fits your lifestyle? Metro Support Solutions is currently seeking enthusiastic individuals to join our dynamic team as Evening Customer Service Associates.
We are expanding our operations in New York and are urgently hiring for evening and weekend shifts. This is a fantastic opportunity for entry-level professionals to gain valuable experience while enjoying a flexible schedule that allows you to pursue your personal goals.
Why Join Us?
- Flexible evening and weekend schedules.
- Competitive hourly pay starting at $18/hr.
- Opportunities for advancement within the company.
- Comprehensive training provided.
If you are a reliable self-starter with great communication skills, we want to hear from you today!
Responsibilities
- Provide exceptional customer support via phone and email during evening peak hours.
- Resolve customer inquiries and complaints with patience and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with the day-shift team to ensure seamless operations.
- Maintain a clean and organized workspace to uphold company standards.
- Update customer records in the CRM system as needed.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Ability to work rotating evening shifts and weekends.
- Basic computer literacy and typing proficiency.
- Previous customer service experience is a plus, but we provide full training for entry-level candidates.
- Must be reliable, punctual, and able to pass a background check.