Job Description
Join our dynamic team as an Evening Customer Service Associate in Wichita! We're seeking friendly, reliable professionals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for growth in a vibrant hospitality environment. If you thrive in fast-paced settings and enjoy making people smile, we want to meet you!
Why Work With Us?
• Competitive hourly wages plus tips
• Flexible evening shifts (4-11 PM)
• Free parking and meal discounts
• Positive team culture with advancement opportunities
Responsibilities
- Provide exceptional customer service during evening operations
- Manage reservations and guest inquiries efficiently
- Process payments and maintain accurate transaction records
- Collaborate with kitchen and service teams for seamless operations
- Uphold cleanliness and safety standards throughout shift
- Resolve customer concerns with professionalism and empathy
- Assist with opening/closing procedures as assigned
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic POS system knowledge
- Flexible availability including weekends and holidays
- Positive attitude and team player mentality
- Must be 18+ years old