Job Description
Join Metro Retail Group as an Evening Customer Service Associate and be the face of our premium downtown flagship store. We're seeking energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 11 PM). Perfect for students or professionals seeking flexible evening schedules in the heart of Manhattan. Enjoy competitive pay, employee discounts, and a vibrant team environment.
Responsibilities
- Deliver outstanding customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Assist with inventory management, restocking, and visual merchandising
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Collaborate with team members to maintain a clean, organized sales floor
- Participate in evening sales events and promotional campaigns
Qualifications
- High school diploma or equivalent (current students welcome)
- 0-2 years of customer service or retail experience preferred
- Availability to work 4-5 evenings per week (including weekends)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset