Job Description
Are you seeking a rewarding career with flexible hours in Cleveland, Ohio? Cleveland Commerce Center is currently hiring dedicated Full-Time Evening Customer Service Representatives to join our thriving team.
We are looking for motivated individuals who value work-life balance and want to make a difference in our community. As an evening associate, you will play a crucial role in ensuring our customers have a seamless shopping experience during our peak hours.
Why Join Us?
- Competitive hourly pay and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous employee discounts and paid time off.
- Clear pathways for career advancement and growth.
Responsibilities
- Greet customers warmly and assist them with inquiries, ensuring a high level of satisfaction.
- Process sales transactions accurately and efficiently using point-of-sale systems.
- Manage returns, exchanges, and merchandise stocking with precision.
- Maintain a clean, organized, and safe sales floor environment.
- Collaborate with the management team to meet daily sales targets and operational goals.
- Handle customer complaints or issues professionally and resolve them to the customer's satisfaction.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in retail, customer service, or sales is a plus.
- Must be available to work evenings, weekends, and holidays as required.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Proficient in basic computer operations and cash handling.