Job Description
Join our dynamic team at Baltimore Hospitality Group as an Evening Customer Service Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This immediate hire position offers flexible scheduling and the opportunity to work in a vibrant downtown location. Perfect for students, professionals, or anyone seeking supplemental income with evenings-only availability.
Responsibilities
- Provide outstanding customer service to all patrons during evening shifts
- Process transactions accurately using POS systems
- Manage inventory and restock merchandise
- Maintain clean and organized workspaces
- Resolve customer inquiries with professionalism
- Collaborate with team members during peak hours
- Adhere to all safety and hygiene protocols
Qualifications
- Minimum 18 years of age
- Previous customer service experience preferred
- Ability to work evenings (4 PM - 11 PM)
- Strong communication and problem-solving skills
- Basic math and cash handling abilities
- Reliable transportation to downtown Baltimore
- Positive attitude and team-oriented mindset
- Immediate availability to start