Job Description
Join our dynamic team as an Evening Customer Service Associate at Urban Hospitality Group! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during evening hours. No prior experience is required – we provide comprehensive training. Enjoy flexible scheduling, competitive pay, and a welcoming work environment. Perfect for students, career changers, or anyone seeking evening hours. Apply today and start your rewarding part-time career in Baltimore's vibrant hospitality scene!
Responsibilities
- Greet and assist guests with inquiries and requests
- Manage point-of-sale transactions accurately
- Prepare and maintain clean, organized service areas
- Collaborate with team members to ensure smooth operations
- Adhere to all safety and hygiene protocols
- Resolve customer concerns promptly and professionally
- Contribute to a positive team atmosphere
Qualifications
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and reliability
- Ability to work evenings, weekends, and holidays
- Basic math proficiency for cash handling
- Positive attitude and customer-focused mindset
- No prior experience required – training provided
- Must be authorized to work in the US