Job Description
Join Urban Retail Solutions, a dynamic retail innovator transforming urban shopping experiences! We're seeking passionate Evening Customer Service Associates to deliver exceptional service during our busiest evening hours. This flexible part-time role is perfect for students, career-changers, or anyone seeking a rewarding evening schedule. Enjoy competitive pay, comprehensive training, and a supportive team environment where your growth is prioritized.
What We Offer:
- Flexible evening shifts (4:00 PM - 10:00 PM)
- Competitive hourly wages + performance bonuses
- Free on-site parking and transit stipend
- Employee discounts and wellness programs
- Clear advancement pathways to full-time roles
Responsibilities
- Deliver outstanding customer service in-store and via phone
- Process transactions accurately and efficiently
- Assist with inventory management and stock replenishment
- Maintain clean, organized store environments
- Resolve customer inquiries with empathy and professionalism
- Collaborate with evening team to achieve sales targets
- Adhere to all safety and compliance protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency for transaction processing
- Reliable transportation to Philadelphia location
- Positive attitude with team-oriented mindset
- Must be available for at least 20 hours/week