Job Description
Join our dynamic team at CityConnect Services as an Evening Customer Service Associate! We're urgently hiring motivated individuals for immediate part-time roles in Dallas, TX with flexible evening schedules. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions matter. Immediate start available!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening shifts
- Resolve inquiries, process orders, and troubleshoot technical issues efficiently
- Maintain detailed records of interactions and transactions in CRM systems
- Collaborate with day-team members for seamless service continuity
- Uphold company standards for professionalism and customer satisfaction
- Identify opportunities to improve customer experience and workflows
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service experience preferred but not required
- Strong communication skills and problem-solving abilities
- Availability for flexible evening shifts (4-8 hours, 3-5 days weekly)
- Reliable transportation and ability to work independently
- Basic computer proficiency and typing skills (35+ WPM)
- Positive attitude and commitment to teamwork