Job Description
Join our dynamic team in Detroit and make an immediate impact! We're seeking passionate Evening Customer Service Associates to deliver exceptional support to our community members. This part-time role offers flexible evening hours and the opportunity to grow while serving others. Perfect for students or professionals seeking supplemental income with a purpose-driven organization.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Assist with event setup and breakdown during evening hours
- Manage inventory and restock community resources
- Maintain clean, organized, and welcoming facilities
- Collaborate with team members to resolve service issues
- Document daily operations and customer feedback
Qualifications
- High school diploma or equivalent
- Availability for evenings (4 PM - 10 PM) and weekends
- Strong communication and interpersonal skills
- Basic proficiency with technology and POS systems
- Ability to work independently and as part of a team
- Valid Michigan driver's license (if transportation required)
- Previous customer service experience preferred