Job Description
Join our dynamic team at Houston Retail Solutions as an Evening Customer Service Associate! This entry-level position is perfect for students, career-changers, or anyone seeking flexible evening hours in the heart of Houston. We offer comprehensive training, a supportive team environment, and opportunities for growth. Enjoy competitive pay, consistent scheduling, and the satisfaction of helping our diverse clientele find exactly what they need. Located in Downtown Houston with easy public transit access.
Responsibilities
- Provide exceptional customer service during evening hours (3 PM - 11 PM)
- Assist customers with product inquiries and purchasing decisions
- Process transactions accurately and efficiently using POS systems
- Manage inventory and maintain organized store displays
- Collaborate with team members to ensure smooth store operations
- Handle customer complaints with professionalism and empathy
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn POS systems
- Reliable transportation and punctuality
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork-oriented mindset
- Evening availability Monday-Saturday (minimum 20 hours/week)