Job Description
Join our vibrant team at Peak Retail Solutions as an Evening Customer Service Associate! We're seeking energetic individuals to deliver exceptional service during our peak evening hours. This flexible part-time role offers competitive pay and a supportive work environment perfect for students or those seeking evening work-life balance. You'll be the face of our brand, helping customers find solutions while maintaining a welcoming store atmosphere.
Responsibilities
- Provide exceptional customer service during evening operating hours (4 PM - 10 PM)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with professionalism and patience
- Maintain store cleanliness and visual merchandising standards
- Collaborate with evening shift team to achieve daily targets
- Handle returns exchanges and product inquiries efficiently
- Support store opening/closing procedures as assigned
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic numeracy and cash handling competence
- Flexibility to work evenings and weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to Manchester city centre
- 18+ years of age due to evening operating hours