Job Description
Join our vibrant team as an Evening Customer Service Associate at Urban Retail Group! We're seeking friendly, motivated individuals to deliver exceptional service during our busy evening hours. Perfect for students or career changers with no prior experience – we provide comprehensive training to set you up for success. Enjoy flexible evening shifts (5 PM - 10 PM) in the heart of London's retail district, with competitive pay and a supportive team environment.
As a key part of our customer experience team, you'll create memorable interactions while maintaining store standards. This role offers valuable retail experience and opportunities for advancement within our growing company. If you're passionate about helping people and thrive in dynamic settings, apply today!
Responsibilities
- Deliver outstanding customer service and assist with product inquiries
- Operate POS systems and handle cash transactions accurately
- Process returns and exchanges according to company policies
- Maintain clean, organized sales floor and stockroom areas
- Support visual merchandising and display updates
- Collaborate with team members to achieve daily sales targets
- Report inventory discrepancies and operational issues
Qualifications
- No prior experience required – full training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and numerical accuracy
- Ability to work efficiently in a fast-paced environment
- Reliable and punctual with consistent attendance
- Basic computer literacy
- Right to work in the UK
- Flexible availability for evening and weekend shifts