Job Description
Join our dynamic team as an Evening Customer Service Associate and kickstart your career in retail! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our peak evening hours. This flexible part-time role offers perfect work-life balance while developing valuable professional skills. No prior experience required – we provide comprehensive training and a supportive work environment. Ideal for students, career changers, or anyone seeking evening flexibility in Manchester's vibrant retail sector.
Responsibilities
- Provide outstanding customer service across multiple channels (in-store, phone, email)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Maintain store presentation and cleanliness standards
- Collaborate with evening team to achieve daily targets
- Adhere to all health and safety regulations
Qualifications
- Excellent communication and interpersonal skills
- Basic numeracy and cash handling abilities
- Reliable and punctual with strong time management
- Ability to work independently and as part of a team
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work evenings and weekends
- No formal qualifications required – full training provided