Job Description
Join our vibrant team at Retail Plus Solutions as an Evening Customer Service Assistant. We're seeking friendly, energetic individuals to deliver exceptional service during our peak evening hours. This is a fantastic opportunity to gain retail experience while enjoying flexible hours that fit around your lifestyle. No prior experience is required – we provide full training to help you succeed in this dynamic role.
As a key member of our evening team, you'll be the face of our brand, ensuring every customer interaction leaves a positive impression. We value initiative and teamwork, offering a supportive environment where your contributions are recognised and rewarded.
Responsibilities
- Greet and assist customers with product inquiries and purchases
- Process transactions accurately using POS systems
- Maintain clean and organised store displays throughout shifts
- Handle customer complaints with professionalism and empathy
- Collaborate with evening staff to achieve daily sales targets
- Restock shelves and manage inventory during quiet periods
- Adhere to all health and safety protocols
Qualifications
- No previous experience required – full training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and numerical accuracy
- Ability to work independently and as part of a team
- Basic computer literacy (POS systems training given)
- Reliable and punctual with strong time management
- Positive attitude and customer-focused mindset
- Available for evening shifts (typically 4-9pm, weekends included)