Job Description
Join our vibrant team at City Retail Solutions Ltd as an Evening Customer Service Assistant! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours. Perfect for students or those seeking flexible work, this role offers valuable retail experience while supporting our community-focused initiatives. Enjoy a supportive environment with comprehensive training and opportunities for growth.
Responsibilities
- Provide outstanding customer service across multiple channels (in-store, phone, email)
- Process transactions accurately and efficiently using POS systems
- Assist with stock management, replenishment, and inventory checks
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store presentation standards
- Support visual merchandising and promotional displays
- Adhere to health, safety, and security protocols
Qualifications
- No prior experience required – full training provided
- Strong communication and interpersonal skills
- Basic numeracy and literacy abilities
- Availability for evening shifts (5 PM - 10 PM, weekends)
- Positive attitude and customer-focused mindset
- Ability to work independently and as part of a team
- Reliable transportation to Oxford Street location