Job Description
Join our dynamic team as an Evening Customer Experience Specialist and become the heartbeat of our Portland retail operations! We're seeking energetic professionals who thrive in fast-paced environments and excel at creating memorable customer interactions. This flexible evening role offers competitive compensation and opportunities for growth within our expanding retail network. Perfect for students, career-changers, or those seeking work-life balance, our evening shifts (4 PM - 10 PM) accommodate diverse schedules while delivering exceptional service. Benefit from comprehensive training, employee discounts, and a supportive team culture focused on professional development.
Responsibilities
- Deliver exceptional customer service through personalized product recommendations and problem resolution
- Process transactions efficiently using POS systems while maintaining accurate cash handling
- Manage inventory restocking and visual merchandising to maintain store presentation standards
- Operate point-of-sale systems and process payments via multiple payment methods
- Assist in training new staff on store operations and customer service protocols
- Contribute to a positive team environment through collaborative problem-solving
- Maintain store cleanliness and safety standards during evening operations
Qualifications
- Minimum 6 months experience in customer service or retail environments
- Strong communication skills with ability to engage diverse customer demographics
- Proficiency with POS systems and basic retail software (training provided)
- Flexibility to work evenings, weekends, and holidays as required
- Ability to stand for extended periods and lift up to 25 pounds regularly
- Valid Oregon driver's license (if driving company vehicles)
- High school diploma or equivalent; college students encouraged to apply
- Basic math skills for inventory and transaction accuracy