Job Description
Join our vibrant team at Urban Outfitters as an Evening Customer Experience Specialist! This role is perfect for students, creatives, and night owls seeking flexible evening hours in Boston's trendy Seaport District. You'll be the heart of our store, connecting with customers, maintaining visual excellence, and contributing to our inclusive culture. Enjoy competitive pay, employee discounts, and a dynamic environment where your passion for fashion and community shines. Evening shifts (4 PM - 11 PM) offer perfect work-life balance while building retail expertise.
Responsibilities
- Deliver exceptional customer service during evening hours, driving sales through genuine engagement
- Maintain visually striking displays and store organization as per brand standards
- Process transactions accurately and efficiently while handling cash and returns
- Support inventory management, including receiving, stocking, and markdowns
- Collaborate with evening team members to ensure seamless store operations
- Contribute to a safe, inclusive, and fun work environment
- Assist with visual merchandising updates during low-traffic evening periods
Qualifications
- Availability for consistent evening shifts (4 PM - 11 PM), weekends required
- Previous retail or customer service experience preferred
- Strong communication skills and passion for fashion/trends
- Ability to work independently and as part of a team
- Basic math skills for transaction handling
- Reliable transportation to Seaport District location
- Positive attitude and adaptability in fast-paced environments
- Must be 18+ years old