Job Description
Join our vibrant Portland team as an Evening Customer Experience Specialist at Nexus Retail Solutions! We're seeking dynamic individuals to deliver exceptional service during our peak evening hours (3 PM - 11 PM). This flexible role offers both part-time and full-time schedules with competitive pay, comprehensive benefits, and opportunities for growth. Perfect for students, career changers, or anyone seeking work-life balance. Our modern downtown location provides a supportive environment where your contributions directly impact customer satisfaction.
Responsibilities
- Deliver personalized customer service during evening hours
- Process transactions accurately using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with evening team to ensure seamless operations
- Support store closing procedures including cash handling
- Contribute to a positive, inclusive work environment
Qualifications
- Evening availability (minimum 20 hours/week)
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic math proficiency for transaction processing
- Reliable transportation to downtown Portland location
- Positive attitude with commitment to excellence