Job Description
Join Lumina Retail Solutions as an Evening Customer Experience Specialist and transform how customers interact with premium brands. This flexible evening role (4 PM - 10 PM) offers the perfect work-life balance while delivering exceptional service in our flagship downtown Chicago location. You'll be at the forefront of innovative retail experiences, earning competitive hourly pay plus performance incentives.
We provide comprehensive paid training, employee discounts on all products, and a supportive team environment designed for growth. This position includes weekend availability and offers immediate start dates for qualified candidates.
Responsibilities
- Deliver personalized customer consultations using our digital engagement platform
- Process transactions and maintain accurate inventory records
- Execute visual merchandising standards during evening hours
- Resolve customer inquiries with empathy and product expertise
- Collaborate with overnight team for seamless store operations
- Contribute to weekend sales events and product launches
Qualifications
- Minimum 1 year retail or customer service experience
- Evening/weekend availability (4 PM - 10 PM, including weekends)
- Proficiency with point-of-sale systems and mobile applications
- Strong communication and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Valid Illinois driver's license (for occasional store transfers)