Job Description
Join our award-winning team at Luxe Hospitality Group as an Evening Customer Experience Specialist! We're seeking charismatic individuals to create memorable moments for our high-end clientele during evening hours. This role offers flexible scheduling, competitive pay, and an opportunity to work in Dallas' most vibrant entertainment district. Enjoy a dynamic atmosphere where your interpersonal skills shine while supporting our premium service operations.
Responsibilities
- Deliver exceptional guest experiences during evening operations
- Manage reservations and coordinate seating for upscale events
- Process payments and maintain accurate transaction records
- Collaborate with service teams to ensure seamless operations
- Resolve guest inquiries with professionalism and poise
- Uphold brand standards in ambiance and service quality
- Assist with inventory management during closing procedures
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced evening environments
- Strong attention to detail in financial transactions
- Flexible availability including weekends and holidays
- Basic POS system proficiency
- Professional appearance and positive demeanor
- Must be 21+ to serve alcohol (if applicable)