Job Description
Join our award-winning team as an Entry Level Part-Time Customer Service Specialist in vibrant Virginia Beach! We're seeking energetic, customer-focused individuals to support our growing operations during evening and weekend shifts. Perfect for students, recent graduates, or career changers seeking flexible hours without sacrificing growth opportunities. Enjoy competitive pay, comprehensive training, and a supportive work environment that values your work-life balance.
What We Offer:
- Flexible evening/weekend schedules (4-6 hour shifts)
- Weekly pay with direct deposit
- Free on-site parking and transit benefits
- Employee discounts on company products
- Clear pathways to full-time advancement
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat
- Process orders, returns, and service requests accurately
- Resolve customer issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to meet service SLAs
- Participate in ongoing product training sessions
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided!
- Strong communication skills (written & verbal)
- Basic computer proficiency with Windows OS
- Ability to work independently and in teams
- Flexibility to work evenings (3-11 PM) and weekends
- Positive attitude and problem-solving mindset
- Must pass basic background check