Job Description
Join our dynamic team as an Entry-Level Part-Time Customer Service Associate in Philadelphia! Urban Solutions Inc. is seeking motivated individuals to deliver exceptional client experiences in a fast-paced retail environment. This flexible role offers competitive compensation and growth opportunities while serving Philadelphia's vibrant communities. Perfect for students, career changers, or anyone seeking part-time work with impact.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer complaints with empathy and solution-oriented mindset
- Collaborate with team members to maintain store standards
- Participate in product knowledge training sessions
- Contribute to a positive and inclusive workplace culture
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills in English
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible hours including weekends
- Customer service mindset with patience and problem-solving skills
- Reliable transportation to Arch Street location
- No prior experience required – training provided